Legal Document

fj99 Privacy Policy

Your personal information at fj99 is stored with the highest level of security. In this policy, we explain in detail how your information is collected, used, and protected.

Last Updated: January 2026
0

Introduction

fj99 ("we", "our", or "platform") is a trusted online gaming and betting service in Bangladesh. Protecting your privacy is our top priority. This privacy policy explains what types of information fj99 collects about you through https://fj99.cam, how that information is used, who it is shared with, and how you can exercise your rights.

By using this platform, you will be considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using this platform.

1

What Information We Collect

To provide fj99's services properly, we collect the following types of personal information:

1.1 Registration and Identity Information

  • Full name and date of birth
  • Email address
  • Username and password (stored in encrypted form)
  • National ID card or passport number (for identity verification)

1.2 Financial Information

  • bKash, Nagad, Rocket, or Upay account number
  • Transaction history — records of deposits and withdrawals
  • Bank account details (where applicable)

1.3 Technical Information

  • IP address and device type
  • Browser version and operating system
  • Cookie and session data
  • Logs of your activity on the platform

1.4 Gaming Activity Information

  • Play history, betting records, and win/loss data
  • Preferred game categories and usage patterns
  • Information on bonuses and promotions received
2

How We Collect Information

We collect your information in various ways. These methods are described below:

  • Directly provided: Information you give us yourself during registration, login, or customer support.
  • Automatic collection: Technical information through cookies, web beacons, and log files.
  • From third parties: Transaction confirmation data from payment service providers such as bKash, Nagad, Rocket, and Upay.
  • Identity verification services: Through authorized verification agencies to confirm valid identity.
3

Purpose of Using Information

fj99 uses the information we collect for the following purposes:

3.1 Account Management

To create, verify, and keep your account secure. To ensure login security and prevent unauthorized access.

3.2 Transaction Processing

To process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. To keep financial transaction records secure.

3.3 Customer Support

Our 24/7 live chat support team uses relevant information to assist you. Information is also used to resolve issues via email.

3.4 Responsible Gaming

To monitor your gaming patterns in order to detect unusual or harmful behavior and ensure responsible gaming.

3.5 Legal Compliance

To respond to lawful requests from authorities, prevent fraud, and comply with applicable laws.

4

Information Sharing and Disclosure

fj99 never sells your personal information or transfers it to third parties for commercial purposes. However, limited disclosure may occur in the following cases:

  • Payment service providers: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
  • Technology partners: Authorized technology providers who operate the platform may have limited access to your technical information.
  • Legal obligations: Information may be disclosed pursuant to a court order or a lawful request from a government authority.
  • Fraud prevention: Cooperation with authorized agencies to detect money laundering or fraud.

Before sharing information with third parties, we ensure they are contractually bound to uphold our privacy standards.

5

Cookie Policy

fj99 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

  • Essential cookies: Necessary for the core functions of the platform — they maintain login sessions and security.
  • Functionality cookies: Remember your preferences and settings so your next visit is more convenient.
  • Analytics cookies: Help analyze platform performance and user behavior.

5.2 Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may limit some features of the platform.

6

Data Security Measures

fj99 applies industry-standard technical and administrative measures to protect your information:

  • SSL encryption: All data transfers on the platform are encrypted using SSL/TLS technology.
  • Password hashing: Your password is never stored in plain text — advanced hashing algorithms are used.
  • Access controls: Only authorized staff have access to specific data, and all access is logged.
  • Regular security audits: Periodic technical reviews are conducted to identify system vulnerabilities.
  • Data backups: Regular data backups are maintained in a secure and encrypted environment.

However, transmitting information over the internet is never 100% secure. We make every effort to ensure maximum protection, but keeping your password confidential is also your own responsibility.

7

Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be retained for a specified period for the following reasons:

  • To fulfill legal obligations
  • For dispute resolution and fraud investigations
  • To meet the requirements of financial regulatory bodies

Once the need for retention has ended, we securely delete or anonymize the information.

8

Your Rights

As a user of fj99, you have the following rights regarding your personal information:

8.1 Right to Access Information

You may request at any time to know what information we hold about you.

8.2 Right to Correction

If your information is incomplete or incorrect, let us know and we will correct it.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted, though we may be required to retain some information due to legal obligations.

8.4 Right to Restrict Processing

In certain cases you may ask us to restrict the processing of your information.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact us at: [email protected] — our 24/7 support team will assist you in Bengali.

9

Protection of Minors

fj99 is for users aged 21 and above only. We do not intentionally collect information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If you suspect that a minor is using this platform, please notify us at [email protected].

10

Policy Changes and Updates

fj99 reserves the right to change or update this privacy policy at any time. For significant changes, we will:

  • Update the "Last Updated" date on this page.
  • Notify you by email for changes that directly affect your rights or responsibilities.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We therefore recommend visiting this page regularly.

11

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

24/7 Live Chat Support (in Bengali)
Round-the-clock service — BST (UTC+6)

We generally respond to your requests within business days. For urgent matters, contact us directly via live chat.

Play Safely at fj99

SSL encryption, fair play, and 24/7 Bengali support — your information and your experience are both protected.